Why did we build TurboHelp?

From Linguix.com to TurboHelp, we have spent years building practical AI for real teams.
Today that technology is trusted by 450,000+ users across the holding's products, including professionals from leading companies.

We have been building AI for real business workflows since 2018

Our first product, Linguix.com, helped teams write clearer messages with AI long before AI copilots became everyday software. That experience taught us how language models behave inside real teams, with real deadlines, customer pressure, and brand rules.

Today, more than 450,000 users across the holding's AI products help shape how we think about trustworthy automation for business workflows.

TurboHelp brings that background into customer support: a focused 10+ person team building AI helpdesk software for shared inboxes, tickets, live chat, help centers, automation, and analytics. We build it for teams that want faster answers without turning support into a black box.

About
  • 2018

    Started building production AI assistants with Linguix.com

  • 450,000+ Users across the holding's AI products, including professionals from leading companies

What we believe

Support software should make every customer conversation clearer, faster, and easier to own.

Answer customers with context

TurboHelp brings messages, tickets, knowledge, customer history, and AI suggestions into one workspace so teams can respond with the full picture.

Build on years of language AI

Our Linguix.com journey made us early practitioners in AI writing assistance. TurboHelp applies that experience to customer service, knowledge bases, and support automation.

Automate repetitive support work

AI should remove manual triage, repeated answers, and status chasing so support teams can focus on the conversations that actually need human judgment.

Keep humans in control

TurboHelp is designed for accountable workflows: clear ownership, human handoff, visible AI reasoning, and support analytics that help teams improve every week.

Our investors

Some of the most innovative investors in the world backed our AI product journey from Linguix.com to TurboHelp.

Featured in

These stories are from our Linguix.com journey, where we proved our AI technology before turning the same experience toward customer support automation.

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